Security Awareness Training

Serenus 365 User · Awareness training

Turn your team into your strongest defence.

BullPhish ID combines short, engaging training with realistic phishing simulations — building safer habits month after month and showing you exactly where the risks are.

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At a glance

100+ training videos

Bite-sized lessons in multiple languages.

Phishing simulations

Realistic tests using ready-made or custom templates.

Clear reporting

See participation and risky behaviour at a glance.

62%

Why it matters

of breaches involved a human element.

A click, a reply, a mistake. Technology can stop a lot — but the people in your business make decisions every day that attackers try to exploit. Regular training makes those decisions safer.

Source: Verizon 2026 Data Breach Investigations Report

How it protects you

Training people actually finish

Long annual courses get forgotten. BullPhish ID delivers short, regular lessons that fit a busy day, then tests what people have learned with safe, realistic phishing emails.

Bite-sized Lessons

Interactive modules and quizzes that take minutes, not hours — so they actually get done

Multilingual Content

Over 100 training videos so everyone can learn in the language they use most

Realistic Phishing Tests

Simulated campaigns show who might click — safely, before a real attacker finds out

Always Up to Date

Content is refreshed to reflect the latest scams and attack trends

Broad Topic Coverage

Phishing, passwords, data handling, ransomware, remote working, mobile and physical security

Proof of Progress

Reports show who has completed training — useful for insurers, clients and compliance

In more detail

Small, regular lessons that stick

Each month your team receives a short training video or quiz on a single topic — spotting phishing, creating strong passwords, handling customer data or working safely from home. Most take just a few minutes.

Alongside the training, we send safe, realistic phishing emails. If someone clicks, they’re shown a quick lesson there and then, and we see where extra support would help. Over time, clicks fall and reports of suspicious emails rise.

What it means for your business

Real-world examples

What this looks like in practice

Everyday situations businesses like yours face — and how this protection helps.

The Call to the Help Desk

A caller claiming to be a member of staff asks for a password reset. Trained staff know to verify who they are first — the step that stops this kind of attack

The Parcel Delivery Text

A text says a delivery failed and asks for a small fee. Staff who’ve seen our training recognise the pattern and don’t enter card details

The Test That Teaches

A simulated ‘invoice overdue’ email catches a few people out. Each sees a short lesson straight away, and the next month’s test shows fewer clicks

In the news

M&S: attackers talked their way in

In April 2025, Marks & Spencer was hit by a cyberattack that reportedly began with criminals persuading IT help desk staff to reset employees’ login details. Online orders were paused for weeks and the company expected around £300 million to be wiped off its profits. Teaching people to stop and verify requests is one of the simplest defences.

Source: TechFinitive, May 2025

Managed by Serenus IT

We handle it, start to finish

1. We set it up

We load your staff list and schedule a training and phishing-test programme that suits your team.

2. We watch over it

Campaigns run automatically each month, and we keep an eye on results and repeat offenders.

3. We support your team

We share clear reports and help anyone who needs a little extra support.

Part of Serenus 365 User

Six layers of user protection, working together

Security awareness training works alongside the rest of the suite — all in one subscription.