Advanced Email Security

Serenus 365 User · Email security

Stop phishing before it reaches your team.

INKY reads every incoming email for meaning, intent and visual cues — stopping phishing, impersonation and account-takeover attempts before they land, and coaching your staff in the moment when something looks off.

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At a glance

AI-powered analysis

Understands what an email is really asking for, not just keywords.

In-inbox warnings

Colour-coded banners on any device and email client.

Deployed in minutes

No plugins or software for your team to install.

38%

Why it matters

of UK businesses were hit by phishing in the last 12 months.

Phishing is still the way most attacks begin. One convincing email — a fake invoice, a spoofed supplier, a ‘quick favour’ from the boss — is all it takes.

Source: UK Government, Cyber Security Breaches Survey 2025/26

How it protects you

Smarter than a spam filter

Traditional filters look for known bad links and attachments. INKY goes further, reading each message the way a person would — and flagging the subtle signs of manipulation that slip past older tools.

Understands Intent

AI spots manipulation and phishing, including attacks it has never seen before

Sees What People See

Detects brand impersonation, tampered logos and malicious QR codes hidden in images

Real-time Coaching

Banners explain why a message was flagged, in over 30 languages, so staff learn as they work

Catches Account Takeovers

Analyses sender relationships and writing patterns to flag compromised accounts — even internal ones

Less Inbox Clutter

Graymail filtering moves bulk mail out of the way while still scanning it for threats

Clear Visibility

We see exactly what was caught and why, and tune protection to suit your business

In more detail

How every email is checked

When an email arrives, INKY looks at far more than the sender and the links. It checks whether the sender is who they claim to be, compares the message with your usual contacts, reads the wording for pressure tactics such as urgent payment requests, and examines logos and images for signs of a fake.

If something looks wrong, the email is blocked or marked with a colour-coded banner explaining the concern in plain English — so staff know exactly why to be careful. Genuine email arrives as normal.

What it means for your business

Real-world examples

What this looks like in practice

Everyday situations businesses like yours face — and how this protection helps.

The Changed Bank Details

A ‘supplier’ emails accounts asking for their bank details to be updated before the next payment run. The lookalike domain is spotted and the reader is warned before any money moves

The Urgent Request From the Boss

A message that appears to come from the managing director asks someone to buy gift cards quickly and keep it quiet. It’s flagged as an outside sender pretending to be internal

The QR Code ‘password Reset’

An email styled like Microsoft asks staff to scan a QR code to keep their account active. The fake branding is recognised in the image and the email is blocked

Managed by Serenus IT

We handle it, start to finish

1. We set it up

We connect INKY to your Microsoft 365 or Google Workspace and set policies that fit how you work.

2. We watch over it

Threats are blocked automatically, and we review detections and trends so nothing slips through.

3. We support your team

If a message is unclear, your team can ask us — and we’ll help them learn what to look for.

Part of Serenus 365 User

Six layers of user protection, working together

Advanced email security works alongside the rest of the suite — all in one subscription.