Software
Our Services
Software
We take care of the applications your business relies on — standardising, installing, fixing and updating them as a complete package. Choose one-off support when you need it, or ongoing maintenance that stops problems before they start.
Applications should make daily tasks easier. When they don’t perform, your whole business runs less efficiently. Now, alongside the software you use every day, we also provide fully managed protection for your people and devices.
Combine your productivity software with our security solutions to let you business concentrate on using its software efficiently while we look after the rest.
What we support
Apple and Windows
Desktop and server operating systems across your business.
Business applications
From accounting systems such as Sage to bespoke and database software.
Standalone and mobile apps
The programs and apps your team uses day to day.
Onsite or remote
Hands-on help when you need it, or a fast fix remotely.
What we cover
Support for every layer of your software
- Microsoft 365 and business productivity apps
- Desktop operating systems
- Server operating systems
- Accounting packages
- Antivirus and security
- Data backups
- File sharing and collaboration
- Bespoke software
Core software services
The essentials, looked after
New · Managed protection
Complete protection for your people and devices
Two fully managed security suites, each in one simple subscription — set up, monitored and supported by Serenus IT.
Serenus 365 User
Protect every user. Prevent, respond, recover.
Stops the threats aimed at your people — phishing, stolen passwords and hijacked Microsoft 365 accounts — and backs up their data.
- Advanced email security
- Security awareness training
- Dark web monitoring
- Cloud detection & response
- SaaS backup & recovery
- MyGlue password vault
Why it matters: 38% of UK businesses were hit by phishing last year.
Serenus 365 Endpoint
Every device. Managed, secured, backed up.
Looks after every laptop, desktop and server — monitoring, patching, antivirus, threat detection and backup in one.
- Remote monitoring & management
- Patch management
- Antivirus
- EDR & ransomware detection
- Endpoint backup
- 24/7 managed SOC (optional)
Why it matters: 31% of breaches began with an unpatched vulnerability.
How we support you
Help that fits the way you work
One-off support
Need something installed, fixed or upgraded? We’ll sort it quickly, with no ongoing commitment.
Ongoing maintenance
Proactive updates and monitoring that prevent problems before they disrupt your business.
Onsite or remote
Detailed hands-on help at your premises, or a fast fix remotely — whichever suits you best.
Kaseya and Kaseya 365 are trademarks of Kaseya.